Warranties

Frames

Manufacturer's defect: 2 years

Lenses

Manufacturer's defect: 2 years
Prescription change: 2 months
Design change: 2 months

Additional lens warranties may be available depending on the brand.

Adjustments

Most often, frames require a final fitting with slight adjustments to ensure a comfortable fit. Sometimes it's hard to know right away how you want your frames to fit. We are more than happy to offer complimentary adjustments at any time.

Repairs

We will assess the frame to determine whether or not we can perform a repair on site or off. New parts may need to be ordered and we will provide you with a quote before proceeding with any repair.

Questions

All prescription lenses are final sale as they are custom made. If you notice anything odd or have any questions about your frame or prescription lenses, please don't hesitate to let us know right away. The sooner we can address any concerns, the more solutions we have at our disposal!